Shipping policy
At philaroa.com, we aim to deliver orders efficiently and reliably.
Processing & Delivery Times
• Cut-Off Time: 2:00 PM local time
• Processing Time: 0–1 business day
• Estimated Delivery: 7–13 business days
• Shipping Method: Standard ground via trusted couriers
Shipping Fees
All orders ship free of charge. We do not impose hidden fees or membership costs.
Address Updates
Changes to shipping addresses must be submitted within 24 hours of ordering. After shipment, modifications cannot be made.
For issues or assistance:
📞 +1 839 800 3404
Lost or Damaged Items
If a package arrives damaged or is missing, please contact us immediately with photos and details. We will resolve the issue quickly.